Privacy Policy

At Saffron City Holidays, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, submit inquiries, or use our travel services.

1. Information We Collect

We may collect the following types of information:

Personal Information

• Full Name
• Email Address
• Phone Number
• Billing and Payment Information
• Travel Preferences
• Address and Contact Details

Non-Personal Information

• IP Address
• Browser Type
• Device Information
• Pages Visited
• Website Usage Statistics
• Cookies and Tracking Data

2. How We Use Your Information

We use the information collected for the following purposes:

• To process and manage bookings
• To respond to inquiries and customer support requests
• To provide travel recommendations and customized services
• To send booking confirmations and travel updates
• To improve our website, products, and services
• To comply with legal and regulatory obligations
• To prevent fraud and enhance security

3. Sharing of Information

Saffron City Holidays does not sell, rent, or trade your personal information to third parties.

We may share information with:

• Hotels and accommodation providers
• Transportation providers
• Tour operators and activity partners
• Payment processing providers
• Government authorities when legally required

Such sharing is limited to the information necessary for providing travel-related services.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

While we strive to use commercially acceptable means to protect your data, no method of internet transmission or electronic storage is completely secure.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

• Enhance user experience
• Analyze website traffic
• Remember user preferences
• Improve website performance

You may disable cookies through your browser settings; however, some website features may not function properly.

6. Third-Party Services

Our website may contain links to third-party websites, booking platforms, payment gateways, or social media services.

We are not responsible for the privacy practices, policies, or content of these external websites. Users are encouraged to review the privacy policies of any third-party services they visit.

7. Data Retention

We retain personal information only for as long as necessary to:

• Fulfill booking and service requirements
• Meet legal and regulatory obligations
• Resolve disputes
• Enforce agreements and policies

Once information is no longer required, it will be securely deleted or anonymized.

8. Your Rights

Depending on applicable laws, you may have the right to:

• Access your personal information
• Request correction of inaccurate information
• Request deletion of your personal data
• Withdraw consent for certain communications
• Request details regarding how your information is used

To exercise these rights, please contact us using the information provided below.

9. Children's Privacy

Our services are not directed toward children under the age of 18 without parental or guardian supervision. We do not knowingly collect personal information from minors.

10. Marketing Communications

With your consent, we may send promotional emails, travel offers, newsletters, and updates regarding our services.

You may unsubscribe from marketing communications at any time by following the unsubscribe instructions included in our emails or by contacting us directly.

11. Changes to This Privacy Policy

Saffron City Holidays reserves the right to update this Privacy Policy periodically to reflect changes in legal requirements, technology, or business practices.

Any updates will be posted on this page along with the revised effective date.